Responsible Gaming

8999beResponsible Gaming at –
Keep the Fun Within Limits

Gaming should be a source of entertainment, not stress. 8999be believes every player should know their limits and play responsibly. We are committed to being by your side and ensuring a safe gaming experience.

18+ Age Restriction
24/7 Support
5 Protection Tools
Free Support
Our Core Commitments
  • Set Your Own Gaming Limits — Deposits, Time & Budget
  • Option to temporarily suspend your account when needed
  • Strict age verification to protect minors
  • Our professional support team is always here for you
  • Full Transparency on Gaming History & Spending

For Responsible Gaming 6 Protection Features

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Increasing the limit requires a 7-day waiting period.

Session Time Control

Decide how long you want to play each session. When the time is up, 8999be will automatically send you a reminder and log you out if needed.

Break Feature

Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, logging in or making deposits will not be possible.

Permanent Self-Exclusion

If you feel gaming is getting out of control, you can request to permanently close your account. This action cannot be reversed.

Spending History & Reports

You can view a full record of your gaming spending at any time. Having clear, transparent information helps you make better decisions.

Professional Support

Our responsible gaming team is available 24/7, every day of the week. Reach out via live chat.

What is responsible gaming?

Responsible gaming means treating gaming as a healthy form of entertainment — not a source of financial stress or anxiety. At 8999be, playing responsibly means knowing when to stop, how much to spend, and whether gaming is affecting other areas of your life.

Most people enjoy gaming without any issues. However, for some, gaming can gradually become a habit that is difficult to control. 8999be believes that with the right information, awareness, and the use of proper protection tools, every player can keep their gaming experience positive.

Ensuring responsible gaming on our platform goes beyond following rules — we are actively committed to supporting you every step of the way. Responsible gaming at 8999be stands on three core pillars: awareness, control, and support.

Remember — gaming is entertainment. If you ever feel compelled to play or restless without it, that's a sign it's time to take a break.

How to Use the Protection Tools

8999be offers a range of effective responsible gaming tools — all completely free to use and accessible at any time from your account settings.

1
Log in to your account

Log in to your 8999be account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" option in your account settings.

3
Set Your Own Limits

Set a deposit limit, time limit, or loss limit — whichever you need. Reductions take effect immediately.

4
Take a Break When You Need It

If you feel like you need a break, use the cooling-off period or self-exclusion option.

Once a deposit limit or self-exclusion is activated, it cannot be lifted before the set period ends. This is by design — to give you genuine protection.

Available Limit Types

Deposit Limit

Control the maximum amount you can deposit daily, weekly, or monthly.

Loss Limit

Set a maximum loss limit before you start each session.

Session Time Limit

Set a maximum time limit for each gaming session.

Cooling-Off

Take a temporary break for anywhere between 24 hours and 6 weeks.

Self-Exclusion

Close your account on a long-term or permanent basis.

Reality Check

Review a brief summary of your gaming time and spending at regular intervals.

Warning Signs to Watch Out For

Gaming addiction doesn't happen overnight — it builds gradually. 8999be wants you to recognise the warning signs early. If any of the following applies to you, it's time to take action now.

Overspending Your Budget: Spending more than your budget on gaming and regretting it afterward.

Chasing Losses: You are chasing losses by placing larger bets to try to recover money you've lost.

Losing Track of Time: You lose track of time while playing and end up spending far longer than you planned.

Impact on Relationships: You are neglecting family, friends, or work responsibilities because of gaming.

Escaping Stress: You are using gaming to escape worry or emotional pain.

Gaming with debt: You are gaming with borrowed money or by dipping into your savings.

If any of the above warning signs apply to your life, please reach out to our support team right away. Asking for help is a sign of strength, not weakness.

Tips for Safe & Enjoyable Gaming

Responsible gaming isn't about stopping — it's about playing smart. Follow these simple tips to enjoy a responsible gaming experience at 8999be.

  • Set Your Budget in Advance: Set aside a fixed amount each month for gaming and commit to not spending beyond that.
  • Set a Time Limit: Before you start playing, decide how long you'll play. Set an alarm or use 8999be's session timer.
  • Be Prepared to Lose: Winning and losing are both part of gaming. Never bet money that you cannot afford to lose.
  • Stay Calm: If you are feeling angry, upset, or stressed, step away from gaming. Decisions made in an emotional state are often ones you'll regret.
  • Quit while you're ahead: After a big win, don't get caught up in the excitement and bet more. Take a short break after winning.
  • Take regular breaks: Take at least a 10–15 minute break every hour. Get up, drink some water, take a short walk.
  • Let Your Loved Ones Know: Talk openly with family or friends. Their support can help keep you on track.
  • Find Alternative Entertainment: Balance your gaming with other hobbies and activities — this helps reduce over-reliance on gaming.
Remember, responsible gaming on 8999be is not an obligation — it's a way to make your experience more enjoyable. When you play within your limits, every moment is something to look forward to.

Protection of Minors

8999be strictly prohibits anyone under 18 from gaming on our platform. Protecting minors is the most critical part of our responsible gaming policy.

What We Do

  • Your date of birth is verified at the time of registration.
  • If there is any doubt, a government-issued ID (NID/Passport) will be requested.
  • If an account is found to belong to a minor, it will be closed immediately.
  • An age verification system is active on every transaction.

Advice for Parents

If you have children or teenagers at home, please take the following steps:

  • Use parental control software on your devices.
  • Never share your 8999be account password or login details with anyone.
  • Have an open conversation with your children about the risks of online gaming.
  • If you suspect a minor has accessed your account, please notify us immediately.
If you become aware that a minor is using 8999be, please contact our support team immediately. We will take swift and strict action.

Self-Assessment

Answer the following questions honestly. They will help you assess how healthy your gaming habits really are.

1

Have you spent more than your set gaming budget in the past month?

2

Do you find yourself placing more bets to try to win back money you've lost?

3

Is gaming cutting into the time you spend with family or at work?

4

Do you turn to gaming to escape stress or anxiety?

5

Do you often lose track of how long you've been playing?

6

Have you ever been dishonest with loved ones about your gaming?

If you answered "Yes" to two or more of the questions above, please reach out to us. Our support team will assist you with empathy and without judgment.

About Responsible Gaming FAQ

Log in to your account, go to "Settings" → "Responsible Gaming", and select the deposit limit option. You can set a daily, weekly, or monthly limit. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Self-exclusion means voluntarily restricting access to your own account. It can be temporary (cooling-off for up to 6 weeks) or long-term (6 months up to permanent). Once permanent self-exclusion is activated, the account cannot be reopened and no marketing communications will be sent.

Yes. Any balance remaining in your account at the time of self-exclusion can be withdrawn. Our support team will assist you through the process.

8999be's support team is available 24/7. Log in to the platform and reach us via live chat. You can also talk to a trusted family member or friend. Consulting a professional mental health counsellor is always an option too — it takes real courage, and that's something to be proud of.

A Reality Check is a periodic pop-up notification showing your total time played and a summary of your wins and losses. You can go to Settings to choose how often you want to see it — anywhere from every 30 minutes to every 2 hours.

No marketing emails or promotional offers will be sent during a self-exclusion or cooling-off period. Your wellbeing matters far more than any bonus — and 8999be does not compromise on that.
Responsible Gaming

Play Responsibly,
Have Fun with 8999be

Play within your limits and enjoy the experience. Use our protection tools to keep your gaming positive at all times.

For users 18+ only | Please play responsibly

বাংলা